Returns
What items are eligible to be returned or exchanged?
Items eligible for return or exchange must be in the same condition as you received them. Items must be unwashed and unworn. Items cannot be stained or damaged in any way and not smell of smoke and/or body odor of any type. All original security, sewn in or hang tags must still be intact. We are not responsible for returns or exchanges for items purchased at venues other than on the PodSwag Merchandise Store at www.PodSwag.com.
We do not accept returns or exchanges from international addresses unless something about your order was incorrect or arrived damaged.
The following items are not eligible for return or exchange:
- Customized/personalized items
- Bulk orders
- Posters (framed or unframed)
- Drinkware (glasses, mugs etc..)
- Items marked Final Sale
- Gift Cards
- Swimwear
- Face Masks
- Hats
- Socks (if removed from packaging, or if plastic hang tag or paper sleeve is broken)
- Digital downloads
- Opened media (CDs, DVDs etc...)
- Advance Pre-Release /Preorder items
- Any item marked as non-returnable